How far in the game are you? If you failed to wash your face right after returning home from the hospital, you're likely locked out of that goal. Not that it matters or has any consequences at all.
However, if you're just a perfectionist who just wants to see all the "dots" on the list in their right places but you're unwilling to play the game again, just set a variable task_2d1_Wash_my_face=2
(Load the last save, open Ren'Py console Shift+o, copy the code from here and Ctrl+v it into the console. Save the game.)
