there is a maid in the kitchen who wants a snack. I can't take carrots or find anything to give her. nor can I find any hints searching for maid, snack, food, kitchen, etc. any idea what to do here?
There's a single maid in the kitchen who will actually give you a snack. All of the others will just attack you. She will ask you to fetch the carrots. Only AFTER she asks you can you actually pick up the carrots. Bring it back to the kitchen to get the snacks.
